Course Overview

Warranty

This course will review Minnesota Air's Warranty Program including:

  1. Steps to fill out the Service Credit Application
  2. The SOP for Part Returns
  3. The SOP for Compressor Returns
  4. The SOP for Carlyle Compressor Returns for Salvage Credit
  5. The SOP for Carlyle Compressor Returns for Core Credit
  6. Warranty Types and Examples:
  7. Unit Exchanges
  8. Service Parts
  9. Standard- Dynamic Claims
  10. Secondary HEX Bulletins
  11. 30-day DOA
  12. CFAD 100% Customer Satisfaction


Course Curriculum


  Minnesota Air Warranty Program
Available in days
days after you enroll


WARRANTY TYPES AND EXAMPLES


The learner will understand all of the various warranty types and how to submit them on Service Bench.





COMPRESSOR RETURN


FAILED PART RETURN EMAIL


CARLYLE COMPRESSOR RETURN


TRAINING WITH US!

Learn more about our different programs, training schedules, and certifications that we provide at WWW.MNAIR.COM FOR MORE INFORMATION.